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Company News

Buyers Access and American Site Management partner to offer Rooftop Ancillary Revenue opportunities to multifamily property owners

by Michelle N. on 2/20/2018 11:42:00 AM

For Immediate Release
February 20, 2018



Buyers Access and American Site Management partner to offer Rooftop Ancillary Revenue opportunities to multifamily property owners

BA’s members can generate new revenue streams by leasing their underutilized rooftop space

Denver – February 20, 2018 – Buyers Access (BA), one of the country’s largest providers of customized purchasing solutions, and American Site Management, a premier national rooftop revenue management provider, today announced a unique partnership to offer American Site’s rooftop telecom leasing solutions, which will generate recurring ancillary revenue opportunities for Buyers Access members.

“We are pleased to add American Site as a supplier partner, and to offer new services that will generate additional operating income to our members. We are constantly searching for ways to increase value for our members, and American Site’s services offer our members the opportunity to generate a new revenue stream, while creating significant personnel time savings in the process – a win on multiple fronts. AT&T plans to launch mobile 5G this year in 12 U.S. cities, and 5G services will rely on small cells deployed closer to the ground and closer together than the traditional tower top radios that support LTE, creating an opportunity for more owners and operators to realize previously unrealized income,” said Dan Haefner, President and CEO of Buyers Access.

“American Site is the bridge between wireless carriers like AT&T, Verizon, T-Mobile and others who are looking to deploy their equipment to enhance network coverage, and property owners/operators seeking to generate rent from their property locations. Leveraging contacts and technology that we have developed over 20 years across hundreds of transactions allows us to more effectively represent our client’s buildings, resulting in greater opportunities, improved lease terms and significant time savings for owners and management companies. A single missed wireless provider leasing opportunity could be a missed $500,000 in value over time. In addition, American Site offers services to audit existing cellular leases for accuracy and revenue opportunities, helps design systems to improve in-building cell phone reception and offers regulatory compliance services to identify where building owners are not in regulatory compliance with lease provisions or governmental regulations, which could result in significant fines and other liabilities,” said Michael D. Bickford, CEO of American Site Management.

“Our partnership with American Site recognizes the value proposition in generating new long-term recurring revenue streams, and realized by their specialization in this unique niche at the intersection of wireless technology and multi-family real estate,” said Dan Haefner, President and CEO of Buyers Access.

“We focus on asset performance and the value creation opportunities for our clients. We identified that many of our members have underutilized locations that may be highly desired by wireless carriers, which are an untapped source for producing higher revenues for our members. American Site’s services are a next step in the industry’s evolution of operational efficiency and a specialty and we intend to take full advantage of for our members,” stated Johnathan Hovanec, Vice President of Account Management and Member Services for Buyers Access.

About Buyers Access

Buyers Access (BA) is the country’s leading provider of customized purchasing solutions, serving more than half a million member units in the multifamily space. For more information, visit or contact Dan Haefner at 303-991-5577,

About American Site Management
American Site Management, LLC is a national premier rooftop revenue marketing and management solution provider in the multifamily industry. For more information, visit or contact Michael Bickford at 864.689.1108,


Company News

Disruption - How Demographics, Psychographics and Technology are Bringing Multifamily to the Brink of a Design Revolution - NMHC

by Michelle N. on 2/16/2018 12:26:00 PM

As part of the supporting data for the NMHC report “Disruption - How Demographics, Psychographics
and Technology are Bringing Multifamily to the Brink of a Design Revolution” NMHC commissioned
market research conducted by Beck Research.

The National Survey questioned 1,000 adults with emphasis on renters and millennials. Key findings

• Americans have difficulty describing the apartment of the future and describing a space beyond the status quo. Instead Americans advocate for improvements to current services and amenities.

• Technology, in the form of strong cell service or fast internet access, is a requirement for
modern apartments or any housing arrangement.

• Americans want more amenities at their fingertips. They are interested in features in
apartments, such as better appliances and washer/dryers, as well as community features, such
as outdoor spaces and gyms.

• The core benefits of rental apartments remain convenience, flexibility and the ability to move.
Rental apartments are “a space that evolves with different stages of your life” (83% say

• Millennials are more likely than older Americans to see rental apartments as “innovative,” see a
broader community role for apartments, and agree that “my community is stronger when there
is a mix of rental apartments and single-family homes.”

• Millennials are more social and more attached to the urban centers. They are more likely to
listen to live music, but also value face-to-face communication.

• Suburban Americans “underperform,” meaning Suburban Americans favor the Democrats by a
wide 16-point margin, but act similar to Fringe areas, which favor Republicans by 12-points.
Both are very skeptical of apartments

Consumer Housing Insights Survey highlighted in the Disruption report include:

• Nine out of 10 survey respondents (92 percent) said convenience was important to them;

• Nearly two-thirds (63 percent) agreed that their lives were so hectic that they look for ways to
make things easier;
   o “My life is so hectic that I look for ways to make it easier for me”

• Ninety-four percent of respondents said that being able to personalize their space was

• Eighty-three percent stressed the importance of having space that evolves with different stages
of their lives.

• More than three-quarters (78 percent) said they valued having a convertible space that could
transform to meet different needs

• 40 percent of respondents said they plan to telecommute more in the future; and

• 60 percent said their home was a reflection of their identity.


Click here to read more


Company News

Come See Buyers Access at the Chicagoland Business Exchange

by Michelle N. on 2/12/2018 9:04:00 PM

Buyers Access is coming to see you at the Chicagoland Business Exchange!

Look out for our very own Jenny Hidalgo at this week's CAA and find out how seven minutes of your time can save you thousands of dollars a year. 

Want to connect with Jenny prior to the show? Feel free to contact her below. 

Jenny Hidalgo
Director of Sales


CAA Business Exchange
February 15, 2018
JW Marriott Chicago
151 W. Adams Street
Chicago, IL 60603

1:30 - 2:00 Attendee Registration
2:00 - 4:30 Business Exchange
4:30 - 5:30 Networking Reception

Company News

2017 Absorption, Occupancy, and Year in Review

by Michelle N. on 1/23/2018 3:37:00 PM

January 23, 2018 by Theron Patrick

Nationally in 2017, the multifamily sector added more than a quarter of a million conventional units to the market. Fortunately, absorption outpaced the growth by nearly 30,000 units and national average occupancy rose 0.4% to 91.7%. Occupancy, however, did get up to 92% by the end of the Q3. The influx of units at the end of the year outpaced the absorption in the final quarter.

The story is much the same for rents in 2017: almost all the growth was in the first three quarters. While effective rents grew in the 7% range nationally through the first nine months of the year, the last quarter saw flattening or decreasing rents. Currently the average apartment unit in a conventional property effectively rents for $1,247 per unit and $1.39 per square foot.

View the full monthly Markets Stats PDF

For most of the country, the first 3 quarters of 2017 were mostly positive across the board. Q4, however, brought a regression and both rents and occupancy flattened or declined. The high plains states saw the opposite with Q4 bringing welcome relief to lackluster performance in the first three quarters. Florida stands out in a good way from the trend with almost universal solid performances across the board.

Seattle found itself among the strong performers nationwide and saw rents rise in the 10% range in 2017 to an average of $1,640 per unit. However, like the national trend, nearly all of the growth occurred in the first half of the year. Portland, currently at $1,303 per unit, had more modest gains for the year.

Effective rents rose only 2.6% over the last 12 months in the northwestern Oregon market. Spokane actually had negative rent growth for the year and average effective monthly rent is down $24 per unit from the beginning of the year to $936. Despite a lackluster 4th quarter with a gain of less than 500 net rented units, Seattle absorbed more than 8,000 conventional units in 2017; an increase of more than 50% from the prior year.

Relatively speaking, in terms of occupancy, Portland fared much better over the last 12 months. The market absorbed more than 5,000 net rented units in 2017 and the 4th quarter of the year accounted for nearly half of those rentals. Consequently, occupancy in the Portland area rose 0.7% in Q4 2017 to a healthy 92.8%.

The California markets managed to absorb more than 22,000 net conventional units in 2017. The vast majority of the units were absorbed within two markets: The Bay Area and the greater Los Angeles area. The Bay area absorbed more than 8,000 units in the last 12 months and 4,000 of those units were absorbed in the 4th quarter alone. However, new construction continued unabated throughout the year. While occupancy is up 1.2% for the year in the Bay Area, average occupancy only grew 0.1% in the 4th quarter.

Los Angeles experienced much the same situation. The market absorbed over 11,000 units in 2017 with just under 4,000 of those units absorbed in Q4 2017. However, average occupancy, while up 0.8% from a year ago, grew only 0.1% in Q4. The two large California markets lagged a bit behind the other California markets in rent gains for 2017. Both Los Angeles and the Bay Area had effective rent gains in the 4% range while the other markets like Sacramento, San Bernardino and the San Joaquin Valley saw gains in the 6-8% range.

Arizona/Nevada/New Mexico
The desert region markets mostly kept pace with the national average for effective rent growth in 2017. Las Vegas, Tucson and Phoenix all realized gains of about 7% for the year, and saw slowing – but positive – growth through the 4th quarter. The other smaller markets in this region, however, all gave back effective rent gains in the 4th quarter. Losses ranged from 0.8% in Flagstaff to 1.4% in Reno.

New construction is still producing slight pressure on average occupancy for these markets. Phoenix absorbed over 6,000 units in 2017, and Las Vegas clocked in at just above 2,000 units. Both markets did fairly well by absorbing nearly all of the new units brought online without slashing prices.

The smaller markets such as Albuquerque and Reno, though, experienced negative absorption for 2017. Average occupancy gains were modest at best, with Tucson outpacing the other markets in this region at about 1% annual growth. The good news for all these markets is that average occupancy is still healthy in the 92-94% range.


Read full report here!

Company News

Buyers Access 2018 Event Calendar

by Michelle N. on 1/10/2018 3:16:00 AM

Buyers Access will be attending, exhibiting and hosting many events in 2018. Here is the most recent 2018 event calendar for reference. We look forward to connecting with you this year. Cheers!

CAA (Chicagoland) Business Exchange
February 15, 2018
Chicago, IL

GCNKAA (Cincin/KY) Business Exchange
March 8, 2018
Greater Cincinnati - Northern Kentucky

AMA Phoenix Reverse Trade Show
March 22, 2018
Phoenix, AZ

APTS Golf Outing & MVP Awards

May 14, 2018
Lansdale, PA

HAA Trade Show
May 17, 2018
Houston, TX

AANC Education & Legislative Conference
May 21, 2018
Fayetteville, NC

NAA Trade Show
June 13, 2018
San Diego, CA

Company News

Give Pests the Cold Shoulder This Winter

by Michelle N. on 1/5/2018 12:45:00 PM

Ways to make sure your properties don't attract any occupants but humans this season.
By Hope Bowman

As temperatures drop, your residents will be looking to keep their spaces cozy and warm, and they probably aren’t thinking about how to keep pests out of their homes. But a variety of common pests will be looking to escape the cold just like the rest of us, in a process called “overwintering.”

Apartment buildings have an ample supply of food and hiding spots, which makes them the perfect target for overwintering pests. Insects can overwinter at any stage of development, from larva to adults, and their hibernation habits differ by species. Some actively feed and grow during the colder months, some breed, and others just lay low until the temperature rises again in the spring.

In any case, you almost certainly can expect a number of common pests to try to take up residence on your property as the weather changes, but a few important strategies can help you keep the heat in and the intruders out.

Let’s start with a look at a few of the most common cold-weather pests.

Rodents: A Serious Health Threat
Rodents are perhaps the most troubling of the pests that can infiltrate multifamily dwellings. More than just a nuisance, rats and mice are a serious health threat. According to the Centers for Disease Control and Prevention, rodents can spread more than 35 diseases, some of which can be deadly. It doesn’t take an actual rodent bite for these diseases to spread to humans. Contact with food or surfaces contaminated by rodent feces, urine, or saliva, or simply contact with the pest itself, can be enough to transfer disease.

Beyond being a health concern, rodents also pose a safety hazard. They love to chew and often cause serious structural damage by gnawing on everything from wood and drywall to electrical wiring. The damage often happens completely out of sight, and by the time it’s discovered, the repair work needed can be expensive.

Unfortunately, rats and mice can be tricky to keep out. These nimble pests can compress their skeletons to squeeze through surprisingly small openings: A full-grown rat can fit through a hole the size of a quarter; a mouse, a hole the size of a dime. Once they get in, they can reproduce quickly, leading to an infestation behind walls, in crawlspaces and attic areas, or under the floorboards.

Some signs to look for that could indicate you have a rodent infestation:

1. Droppings: Rodent droppings can be found pretty much anywhere rodents go. Mouse droppings are about the size of a grain of rice; rat droppings, the size of a raisin. Both look like tiny pellets.

2. Urine trails: Rodents leave behind urine trails to communicate with one another. You may notice a distinct odor coming from areas of high rodent traffic.

3. Gnaw marks: Gnaw marks often can be found around corners and along baseboards where rodents travel most frequently. Residents may also find damaged food products.

4. Grease and rub marks: Look for yellow and brown discoloration along baseboards, another sign of rodent activity.

Seasonal Invaders
Depending on where it’s located, your building can be prone to a variety of pests that come and go with the seasons. Some of these, like Asian lady beetles, stink bugs, and cluster flies, don’t necessarily pose the same health and safety threats rodents do, but they’re a nuisance nonetheless. And they certainly will look for a warm place to overwinter as the temperature drops.

Asian lady beetles, commonly known as ladybugs, will gather in large numbers on the outside of light-colored buildings, often looking for the warmth of sunlight. As they gather, they find cracks, crevices, and holes to sneak inside.

Stink bugs also look to bask in the warm sunlight in colder months and can be found on walls of buildings where the sun hits. Stink bugs are not dangerous, but if they feel threatened, they’ll live up to their name.

Likewise, cluster flies can be found on the sunniest sides of a building. Slightly larger and darker than the common housefly, cluster flies can crawl through small openings around screens, doors, vents, and walls in search of an overwintering home in wall voids or enclosed ceiling areas.

Bigger Pest, Bigger Problem

When thinking about pest prevention, we tend to focus on the most common intruders, like insects and mice, but winter pests don’t always come in small packages. As the pest gets bigger, so do the potential problems.

Birds, raccoons, and squirrels can quickly cause a lot of damage in multifamily properties. Birds can carry numerous diseases, and their droppings corrode metal and deface outdoor walls. Squirrels love to seek shelter in roofs or attics, and once inside, they can cause an amazing amount of damage in a short amount of time. Raccoons are quite clever, able to open doors and latches. An uncapped chimney is a welcoming invitation to these nocturnal marauders.

It’s Cold Out There

Now that you know some of the most common pest threats during cold months, here are a few tips to keep them out of your buildings:

1. Mind the gaps. Inspect the interior and exterior of your building for holes or gaps. Inside, look behind furniture and in the corners and cabinets for any potential pest entryways. Seal any openings, gaps, or cracks with caulk or protective sealant to ensure a strong line of defense against pests that may be searching for a comfortable place to overwinter. Install tight-fitting door sweeps and weather stripping on doors and windows to close any gaps large enough for rodents or insects to squeeze through.

2. Take out the trash. Keep Dumpsters or trash cans as far away from your building as practical. Make sure they have lids, and have them cleaned regularly. Also make sure your community has routine garbage pickup so you avoid overflowing bins, which are an open buffet to many pests.

3. Don’t forget wood and leaf piles. If you keep wood or leaf piles on your property, be sure to maintain at least 20 feet between the piles and any buildings. These piles are warm, moist havens for pests, and the closer to your buildings they sit, the more likely you are to experience a pest problem.

4. Watch out for moisture. Check for leaks, specifically in bathrooms, attics, and basements. Water is as essential to life for pests as it is for humans. Moisture accumulation will attract a variety of pests and can damage property too.

5. Keep it clean. Don’t leave any food out in common areas. It sounds so simple, but it’s one of the most common reasons for pest problems. Crumbs and food stored in non-airtight containers can attract rodents from afar with promises of an easy meal. It’s important to keep common-area refrigerators and dishwashers clean as well. Odors alone can be a signal for pests to come dine.

Look at it from the pest’s point of view—wouldn’t you do anything you could to get inside a nice, warm space when it gets cold outside? You would, and so will they. So, keep these tips in mind and, in general, think like a pest. It’ll help you spot the signs of their presence and determine ways to keep the invaders out. When in doubt, call a pest-control professional for advice.


Resource: MFE 


Company News

Buyers Access Holiday Hours

by Michelle N. on 12/21/2017 4:19:08 PM


Company News

Buyers Access Partners with NPS Rent Assurance to Provide Rent From Payroll Platform

by Michelle N. on 12/5/2017 11:43:00 AM

Published on Tuesday, 05 December 2017 11:19
December 05, 2017 (PRWEB)

Buyers Access® (BA) announced today a partnership with NPS Rent Assurance® (NPS), the leading Rent From Payroll® platform serving the multifamily rental housing industry. BA member companies will now have additional options available to extend lease offers that lead to higher conversion rates, lower delinquency and defaults, and increased retention/lower turnover costs. With this new network purchasing solution, exclusive NPS platform pricing will be provided as a benefit to BA member companies.

“Adding NPS Rent Assurance as a supplier partner supplements our service offering with a proven solution for timely rent delivery through payroll direct deposit,” says Jeff Peterson, Vice President, Buyers Access. “NPS has a long history of working with property owners and operators of all sizes across the U.S. to convert and retain residents who might otherwise have challenges securing a lease, or staying current on their rent payments.”

“We are excited to be working with Buyers Access and to offer enhanced leasing opportunities at member communities,” says Richard A. Levitan, president of Neighborhood Pay Services, parent company to NPS Rent Assurance. “As a better alternative to guarantors or higher security deposits, rent from payroll offers property owners and managers a superior means to convert more approved applicants while improving net operating income, decreasing delinquency, and increasing resident length of stay.”

NPS data shows that lease offers that include a rent from payroll option increase conversion rates by more than 57 percent for conditionally approved applicants, and that after move-in these residents perform on par with their higher credit counterparts, staying an average of 600 days, or twice the industry average. The program also delivers a 77 percent reduction in unexpected move-outs among conditionally approved residents, while providing the only industry tool available that provides real-time insights of resident performance after move-in each month before rent is due.

“We know that Buyers Access members will value the reduction in unexpected skips and evictions that our platform delivers, as well as the opportunity to offer services to existing residents at renewal who have a history of late payments,” Levitan added.

About Buyers Access
Buyers Access (BA) is the country’s leading provider of customized purchasing solutions, serving more than half a million member units in the multifamily space.

About Neighborhood Pay Services
Neighborhood Pay Services (NPS) specializes in programs that mitigate payment risk in a diverse credit environment where traditional payment tools do not adequately address the financial needs of millions of Americans. The company pioneered the concept of NPS Rent Assurance® with NPS Rent From Payroll®, considered the gold standard in risk reduction in the rental housing industry. As a SaaS provider, NPS leads in the payment assurance category through direct deposit from payroll for recurring charges. In 2016, NPS was recognized by NACHA -The Electronic Payment Association® with the Kevin O’Brien ACH Network Award for Excellence in the Advancement of Electronic Payments, and by as a NACHA ACH Innovator in 2016 and 2017.


Company News

Job Opening - Sales Director

by Michelle N. on 11/27/2017 9:47:00 PM

Sales Director
Denver, Colorado • Full-time

About the Job

Buyers Access provides services to optimize Maintenance, Repair & Operations (MRO)​ spend for owners/operators in the Multifamily Housing Industry. As the nation's leading purchasing and cost control specialist in the Multifamily Housing Industry, we take an active role as a business partner, while providing full service solutions to maximize the value of real estate.

Services include:

  • Cost control programs and processes
  • Product consolidation
  • Leveraged vendor relationships and/or vendor consolidation
  • e-Commerce automation
  • Solutions to drive productivity at all levels of the organization
  • Reporting and analytics to simplify decision making

Sales Director Responsibilities:

  • Managing all new lead/pipeline development and selling efforts for Buyers Access cost control solutions in the Western U.S.
  • To substantially increase top line revenue growth.
  • To build, develop and manage a premier sales pipeline through targeted customer development.
  • Reports directly to the Vice President of Sales and Marketing.
  • Frequent travel may be required.

Experience and Requirements for Success:

  • High energy, self-motivated, intelligent and articulate people to represent our company in a most professional manner.
  • Knowledge of, and experience with, solutions-based sales techniques
  • Understanding and minimum of 5 years experience selling to (or in) one or more of these industries at the corporate level (Multi-family housing, Lodging, Healthcare Residential, Senior Living)
  • Experience selling business services solutions preferred over tangible products
  • Experience developing long term partnerships, leading to mutually beneficial and profitable programs and processes
  • 4 year degree (preferred) or equivalent like experience


  • Excellent communication skills to “c” level executive decision makers within the multi-family industry.
  • Experienced with Power-Point, Word and Excel.
  • Experienced using Outlook.
  • Experienced using Web-conferencing.
  • Experienced at trade-shows exhibit booths
  • Excellent prospector and “hunter”.
  • A proven execution of “sales process” from prospecting to closing.
  • Experienced with Salesforce or similar sales management tools.

About Buyers Access

The Buyers Access team is dedicated to delivering proven multifamily group purchasing and infrastructures every time through a powerful combination of experience and resources. Our job is to make your business more effective by improving operations, lowering expenses, and increasing the value of your assets.

Apply Now


Company News

Planning to get stuffed on Thanksgiving? Try these expanding pants

by Michelle N. on 11/21/2017 3:52:00 PM

While many debate whether turkey or sides win Thanksgiving, this year, it turns out that we all win the holiday meal — because magically expanding pants are now a thing.

With their over-the-belly waistband, these “stuffin-stretch” pants allow you to stuff yourself with all the turkey and sides your heart desires (well, maybe not your heart), without feeling the pain of buttons and bands digging into your post-celebratory belly.

Part of a cheeky promotion from boxed stuffing-maker Stove Top, these Thanksgiving dinner pants are unisex and they feature stunning stuffing graphics along the stretchy waistband, which can be pulled up all the way under your chest for a true Urkel effect.

By the way, who knew Joey from “Friends” was secretly a genius and way ahead of his time?

If you are confident enough to wear these pants in front of other human beings, you can snag a pair for just $19.98 at The family may laugh, but they’ll surely be jealous when you’re comfortably in full-out food coma — no adjustments needed.

This year, to held feed those in need, Stove Top will be donating $10,000 of all pants proceeds to Feeding America.

And for the rest of us who aren’t quite so bold, expandable stylish jeans actually exist, made from a special yarn invented by a Brazilian physicist.

You’ll just have to determine whether your dignity is worth the higher price tag.


Resource: TODAY 


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